Business Day
■ We are shipping orders but the Customer Service Center (taking calls,
replying to emails etc..) is not available.
■ Both shipping and customer service are not available.
| Seller | English: Shirohato Co.,Ltd Japanese: 株式会社 白鳩 |
|---|---|
| President | Masaru Ikegami |
| Address |
21 Takedamukaidaicho, Fushimi-ku Kyoto-City, Kyoto Prefecture, 612-8418, Japan |
| Telephone Number | +81-75-463-4609 (Weekdays 10:00-17:00 ) |
| Fax Number | +81-75-693-4626 |
| Email Address | global@shirohato.co.jp |
| Products | Lingerie, clothing, footwear, underwear, hosiery, pajamas |
| Payment Options |
Credit Card, Alipay, Pay-Pal For a full breakdown of each method, please see the 'Shipping Info' section. |
| Additional Costs |
Shipping costs will be incurred in addition to the cost of goods purchased. Please see the 'About Shipping' page for more information. |
| Delivery |
We try our best to ship orders the day after they were placed. This means that shipment should take approximately seven days to complete. Please allow an extra ten days for products that are out of stock. For more information, please refer to the 'Exchange and Return Policy'. |
| Exchanges and Returns |
Goods may be returned or exchanged within seven days of purchase, providing that the tags have not been removed. Other conditions also apply. Please contact us by email. at global@shirohato.co.jp For more information, please see the 'Exchange and Return Policy' section. |
| Defective Products |
If you receive a defective product, please contact us at us by email. at global@shirohato.co.jp We will send a replacement free of charge.* *Terms and conditions apply. For more information, please see the 'Exchange and Return Policy' section. |
Return Shipping |
Cost of returning faulty or defective goods will be paid by Shirohato. In any other case, the cost of returning goods is to be paid by the customer. Please refer to the 'Exchange and Return Policy' for more information. |
Copyright©Shirohato Co.Ltd ALL Rights Reserved.
